Local and state government officials are sharing helpful information to aid Louisiana residents in the recovery following Hurricane Ida. It’s easy to be overwhelmed by all of the resources available, so we’ve compiled a concise list of the local resources within Orleans Parish to help our community and small businesses affected by the storm.
General NOLA Notes:
- If using a generator, be sure to follow Entergy’s Generator Safety information. As of
- As of August 31st, Mayor Cantrell has imposed a citywide curfew from 8 pm to 6 am.
Emergency Response
- 911 for life-threatening emergencies only
- If 911 is down, call 504-821-2222
Non-Emergency Response
For non-emergency services, call 311 or 504-658-2299
- Text 311 by texting “Hello” to 311YES (311-937)
- Send non-Ida related incidents by text so that phone lines can remain open
- NOLA-311 online
- For non-emergency services requiring NOPD assistance, call 504-821-2222.
City & State Updates
- NOLA Ready Hurricane Ida page
- Text “NOLAREADY” to 77295
- Text “IDA” to 67283
- Sign up for phone calls at Smart911
Emergency Shelter
- Call 211 for a local shelter and other emergency information
- Text your zip code to 898-211
- Text “LASHELTER” to 898211
- Text “SHELTER” to 43362
- FEMA Evacuation Hotels
- Red Cross Shelter Map
- City overflow shelter for the homeless at the Rosenwald Rec Center (Broad & Earhart)
Food Assistance
- DSNAP Pre-Registration
- Volunteer to prepare meals with World Central Kitchen
- Volunteer to prepare food with Culture Aid NOLA at the Howlin’ Wolf
- Food distribution sites for Tuesday, 8/31 (includes cooling stations)
- SNAP recipients can use SNAP to purchase hot meals until September 28th.
- Open grocery stores
Healthcare
Roads
- New Orleans Traffic and street flooding reports
- DOTD updates on road conditions
- Call 511 for State Road Closures
- Use GasBuddy to see which stations have fuel.
- If a traffic signal isn’t functioning, treat it as a four-way stop.
Energy and Power
- Entergy Outages Map
- Entergy Storm Center
- Text “REG” to 36778 for Entergy Updates
- To report an outage, text “OUT” to 36778 or call 1-800-9-OUTAGE (1-800-968-8243)
- Hurricane Ida Power Outage Reports
Sewerage and Water Board
- SWBNO Drainage System Facts
- Call 504-52-WATER (504-529-2837)
- If 52-WATER is down, call 504-864-8266
- S&WB says, for the moment, if you don’t need to use water, don’t use it.
Disaster Recovery and FEMA
- Report damage to your home
- Text “DRC” to 43362
- For FEMA individual or business disaster assistance, register at 800-621-FEMA (3362) or access online
- There is a false rumor being shared on social media saying FEMA is paying for hotels in Louisiana. This is false.
- FEMA Flood Disaster Resources
- Louisiana Economic Development Flood Recovery Assistance
Relief Funds
- United Way of Southeast Louisiana Hurricane Ida Relief Fund
- Second Harvest Food Bank
- Feed the Second Line
- Louisiana Policy Institute for Children
- Saints Gulf Coast Renewal Fund
- Greater New Orleans Foundation Hurricane Ida Disaster Fund
- American Red Cross
- Mutual Aid Louisiana
- Imagine Water Works
- Rebuilding Together New Orleans
- Cajun Navy Relief
- Culture Aid NOLA
Mental Health
- LA Office of Behavioral Health Keep Calm Line – 1-866-310-7977
- Behavioral Health Recovery Outreach Line – 1-833-333-1132
- National Suicide Prevention Lifeline – 1-800-273-8255
- Crisis Text Line – Text “REACHOUT” to 741741
COVID-19
- Find vaccines near you
- City of New Orleans Vaccine Page
- Text “COVIDNOLA” to 77295
Business Recovery Response
Rental Assistance
- New Orleans Tenant Emergency Rental Assistance
- New Orleans Landlord Emergency Rental Assistance
- NOLA Renters Rights text numbers: 513-545-9197 or 504-517-5470
HOW TO HELP:
If you have the means to do so, you can help support Ida response efforts and your fellow New Orleanians in need by donating to the following groups (every bit counts):
- Second Harvest Food Bank
- World Central Kitchen
- United Way of Southeast LA
- Greater New Orleans Foundation
Do you have or know of an open, covered space to use for community disaster relief? NOLA Ready is working with local and national non-profit organizations to find areas for food distribution, donation distribution, donation collection, out-of-town/first responder shelter, etc. Click here to help them identify locations across the city to make sure to take care of all of our citizens.
New Orleans business owners can also make their spaces available for citizens to charge electronic devices by visiting nola311.org/service-request.
WHERE TO FIND HELP:
See a running list of open businesses from NOLA.com here.
OXYGEN EXCHANGE SITES
Oxygen exchange locations (open 8 am-6 pm):
- New Orleans Fire Station 1, 2920 Magazine St.
- New Orleans Fire Station 36, 5403 Read Blvd.
- New Orleans Fire Station 6, 4500 Old Gentilly Rd.
- New Orleans Fire Station 40, 2500 General de Gaulle Dr.
COOLING CENTERS
Cooling Centers in Orleans Parish will be open starting Wednesday, Sept. 1, from 8 a.m. to 6 p.m. People will be able to charge their devices and temporarily cool down at the following locations:
- Treme Recreation Center (900 N. Villere St.)
- Cut Off Recreation Center (6600 Belgrade St.)
- Gernon Brown Recreation Center (1001 Harrison Ave.)
- Milne Recreation Center (5420 Franklin Ave.)
- Stallings St. Claude Recreation Center (4300 St. Claude)
- John P. Lyons Recreation Center (624 Louisiana Ave.)
- Joe W. Brown Recreation Center (5601 Read Blvd.)
- Rosenwald Recreation Center ( 1120 S. Broad Ave.)
PODS
PODS in Orleans Parish will be open starting Wednesday, Sept. 1, from 8 a.m. to 6 p.m. MREs and water are provided at the following locations:
- Joe W. Brown Recreation Center, 5475 Read Blvd.
- Mahalia Jackson Auditorium, 1451 Basin St.
MEALS
Meals are being distributed in Orleans Parish starting Wednesday, Sept. 1, from 4 p.m. to 6 p.m. at the following locations:
- Treme Recreation Center (900 N. Villere St.)
- Cut Off Recreation Center (6600 Belgrade St.)
- Gernon Brown Recreation Center (1001 Harrison Ave.)
- Milne Recreation Center (5420 Franklin Ave.)
- Stallings St. Claude Recreation Center (4300 St. Claude Ave.)
- John P. Lyons Recreation Center (624 Louisiana Ave.)
- Joe W. Brown Recreation Center (5601 Read Blvd.)
- Rosenwald Recreation Center (1120 S. Broad Ave.)
BLUE TARP DISTRIBUTION
- The Army Corp of Engineers is providing blue tarps for Orleans Parish residents that sustained roof damage due to Hurricane Ida.
- Visit Blue Roof Information (army.mil) for more information on how to retrieve a blue tarp.
FIRST AID STATION
Services will be limited and include oxygen exchange, minimal prescribing ability, medical device charging, and other basic health assessments. No medications will be available on site. The first aid station is operating 24/7 at the following location:
- Central City Senior Center, 2101 Philip St.
We will get through this crisis together. Contact us today to learn more about Transcendent, Law Group and how we help businesses across the gulf south!